Our Reviews

44michael F|2004 Chevrolet Silverado 1500

Confirmed Service Customer

5/14/2025

Great service dep

GALLIPOLIS, OH

Cheryl G|2024 Chevrolet Malibu

Confirmed Service Customer

5/24/2025

They are the best. Excellent customer service from them all

RACINE, OH

Glenn F|2024 Chevrolet Colorado

Confirmed Service Customer

6/11/2025

Very polite and professional. Kept me informed.

HARTFORD, WV

Trina D|2017 Buick Encore

Confirmed Service Customer

7/3/2025

I brought my car in for an oil change and tire rotation. I also had my engine light on! They checked the computer to see the issues! But they did not have an estimate for the fix! The man at the drop off/pickup window didn’t ask me if I wanted a quote but I asked and he said he would call with one after he worked it up! Granted, my cell phone doesn’t work at home but could still leave a message, he did not. I was shamed I felt for it being so long since my last oil change and that there was a hole on exhaust system! I just got it’s bad I mean really bad! Not great to hear but I know that it is my fault I don’t need that pointed out I need help not poorly veiled lectures!

SOUTHSIDE, WV

Kathaleen G|2014 Buick Regal

Confirmed Service Customer

7/23/2025

The service was performed in a timely fashion and everyone was very professional.

BIDWELL, OH

James F|2025 Chevrolet Trax

Confirmed Sales Customer

7/25/2025

Everyone was so helpful and nice!

GALLIPOLIS FERRY, WV

Wallace W|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

7/29/2025

This dealership has been a staple of our community for years! There really was no other choice for me to purchase a truck from. My wife and I felt like family when we walked in and the staff were extremely knowledgeable and experienced in finding the right deal for our needs, it was truly a haggle free experience where I got a fair price and a fair trade. It is important to me that the dealer make money from the deal so that they are here the next time we need them. It was a 5 star transaction

GALLIPOLIS, OH

Barbara N|2014 Buick LaCrosse

Confirmed Service Customer

8/17/2025

Every employee was very kind and helpful.

GALLIPOLIS, OH

Scott G|2024 Chevrolet Trax

Confirmed Service Customer

8/23/2025

Best service Department

GALLIPOLIS, OH

Abbey R|2023 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Love this dealership!

GALLIPOLIS, OH

Daniel L|2026 Chevrolet Suburban

Confirmed Sales Customer

10/28/2025

We recently purchased our new 2026 Chevrolet Suburban from Smith Chevrolet, and the entire experience was outstanding from start to finish. The team was friendly, helpful, honest, and courteous — a refreshing change from the typical high-pressure sales environment you often find elsewhere. Everyone we interacted with took the time to answer our questions and make sure we felt completely comfortable with our purchase. The dealership itself was clean, organized, and very welcoming, which made the whole process even more enjoyable. We truly appreciate the professionalism and genuine care shown by the staff. If you’re looking for a great buying experience and a dealership you can trust, Smith Chevrolet is the place to go!

LANGSVILLE, OH

James F|2025 Chevrolet Trax

Confirmed Service Customer

12/4/2025

Did a great job!

GALLIPOLISFERRY, WV

Ricky T|2023 Chevrolet Colorado

Confirmed Service Customer

12/12/2025

Done everything I ask to get done. ??

WEST COLUMBIA, WV

Barbara N|2014 Buick LaCrosse

Confirmed Service Customer

12/16/2025

Every one was very kind and helpful.

GALLIPOLIS, OH

Diane B|2018 Chevrolet Impala

Confirmed Service Customer

12/18/2025

Polite, quick, and fixed the problem

GALLIPOLIS FERR, WV

Scott G|2024 Chevrolet Blazer

Confirmed Service Customer

1/9/2026

Absolutely the best dealership

GALLIPOLIS, OH

James P|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/11/2025

They always do an excellent job

WELLSTON, OH

Jane M|2020 Buick Encore GX

Confirmed Service Customer

5/19/2025

Excellent ..everyone is always helpful and they keep my car running without any problems!!

GALLIPOLIS, OH

Diane M|2024 Chevrolet Trax

Confirmed Service Customer

6/26/2025

The guy’s did a good job servicing my vehicle and they know what there doing. Also there respectful.

POMEROY, OH

Ricky T|2023 Chevrolet Colorado

Confirmed Service Customer

9/19/2025

I was disappointed because I ask them to look for an anti Freeze leak and they didn’t look.

WEST COLUMBIA, WV

Randy B|2024 Chevrolet Tahoe

Confirmed Service Customer

10/10/2025

Very friendly and everything was on time

GALLIPOLIS, OH

Brad L|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/17/2025

excellent service department. one of the best chevy shops i have ever dealt with.

WEST COLUMBIA, WV

Wendell T|2023 Chevrolet Blazer

Confirmed Service Customer

10/24/2025

My visit for service was taken care of in an excellent manner as usual.

GALLIPOLIS, OH

Jamie S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/24/2025

They have been so patient with me in my search for a new car. I love the car and staff are fantastic!

GALLIPOLIS, OH

Randall J|2026 Chevrolet Colorado

Confirmed Sales Customer

10/28/2025

Friendly and respectful very knowledgeable

PATRIOT, OH

Jason R|2022 Buick Envision

Confirmed Service Customer

11/25/2025

Best customer service experience at a dealership.

BIDWELL, OH

Penny S|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/17/2025

Great!!!!!!!!

POINT PLEASANT, WV

Martha B|2022 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

People are professional caring and explain things well. My only suggestion is a better waiting area. The present one is much too crowded especially during flu season.

VINTON, OH