Our Reviews
44michael F|2004 Chevrolet Silverado 1500
Confirmed Service Customer
5/14/2025
Great service dep
GALLIPOLIS, OH
Cheryl G|2024 Chevrolet Malibu
Confirmed Service Customer
5/24/2025
They are the best. Excellent customer service from them all
RACINE, OH
Glenn F|2024 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
Very polite and professional. Kept me informed.
HARTFORD, WV
Trina D|2017 Buick Encore
Confirmed Service Customer
7/3/2025
I brought my car in for an oil change and tire rotation. I also had my engine light on! They checked the computer to see the issues! But they did not have an estimate for the fix! The man at the drop off/pickup window didn’t ask me if I wanted a quote but I asked and he said he would call with one after he worked it up! Granted, my cell phone doesn’t work at home but could still leave a message, he did not. I was shamed I felt for it being so long since my last oil change and that there was a hole on exhaust system! I just got it’s bad I mean really bad! Not great to hear but I know that it is my fault I don’t need that pointed out I need help not poorly veiled lectures!
SOUTHSIDE, WV
Kathaleen G|2014 Buick Regal
Confirmed Service Customer
7/23/2025
The service was performed in a timely fashion and everyone was very professional.
BIDWELL, OH
James F|2025 Chevrolet Trax
Confirmed Sales Customer
7/25/2025
Everyone was so helpful and nice!
GALLIPOLIS FERRY, WV
Wallace W|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/29/2025
This dealership has been a staple of our community for years! There really was no other choice for me to purchase a truck from. My wife and I felt like family when we walked in and the staff were extremely knowledgeable and experienced in finding the right deal for our needs, it was truly a haggle free experience where I got a fair price and a fair trade. It is important to me that the dealer make money from the deal so that they are here the next time we need them. It was a 5 star transaction
GALLIPOLIS, OH
Barbara N|2014 Buick LaCrosse
Confirmed Service Customer
8/17/2025
Every employee was very kind and helpful.
GALLIPOLIS, OH
Scott G|2024 Chevrolet Trax
Confirmed Service Customer
8/23/2025
Best service Department
GALLIPOLIS, OH
Abbey R|2023 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Love this dealership!
GALLIPOLIS, OH
Daniel L|2026 Chevrolet Suburban
Confirmed Sales Customer
10/28/2025
We recently purchased our new 2026 Chevrolet Suburban from Smith Chevrolet, and the entire experience was outstanding from start to finish. The team was friendly, helpful, honest, and courteous — a refreshing change from the typical high-pressure sales environment you often find elsewhere. Everyone we interacted with took the time to answer our questions and make sure we felt completely comfortable with our purchase. The dealership itself was clean, organized, and very welcoming, which made the whole process even more enjoyable. We truly appreciate the professionalism and genuine care shown by the staff. If you’re looking for a great buying experience and a dealership you can trust, Smith Chevrolet is the place to go!
LANGSVILLE, OH
James F|2025 Chevrolet Trax
Confirmed Service Customer
12/4/2025
Did a great job!
GALLIPOLISFERRY, WV
Ricky T|2023 Chevrolet Colorado
Confirmed Service Customer
12/12/2025
Done everything I ask to get done. ??
WEST COLUMBIA, WV
Barbara N|2014 Buick LaCrosse
Confirmed Service Customer
12/16/2025
Every one was very kind and helpful.
GALLIPOLIS, OH
Diane B|2018 Chevrolet Impala
Confirmed Service Customer
12/18/2025
Polite, quick, and fixed the problem
GALLIPOLIS FERR, WV
Scott G|2024 Chevrolet Blazer
Confirmed Service Customer
1/9/2026
Absolutely the best dealership
GALLIPOLIS, OH
James P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/11/2025
They always do an excellent job
WELLSTON, OH
Jane M|2020 Buick Encore GX
Confirmed Service Customer
5/19/2025
Excellent ..everyone is always helpful and they keep my car running without any problems!!
GALLIPOLIS, OH
Diane M|2024 Chevrolet Trax
Confirmed Service Customer
6/26/2025
The guy’s did a good job servicing my vehicle and they know what there doing. Also there respectful.
POMEROY, OH
Ricky T|2023 Chevrolet Colorado
Confirmed Service Customer
9/19/2025
I was disappointed because I ask them to look for an anti Freeze leak and they didn’t look.
WEST COLUMBIA, WV
Randy B|2024 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
Very friendly and everything was on time
GALLIPOLIS, OH
Brad L|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/17/2025
excellent service department. one of the best chevy shops i have ever dealt with.
WEST COLUMBIA, WV
Wendell T|2023 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
My visit for service was taken care of in an excellent manner as usual.
GALLIPOLIS, OH
Jamie S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/24/2025
They have been so patient with me in my search for a new car. I love the car and staff are fantastic!
GALLIPOLIS, OH
Randall J|2026 Chevrolet Colorado
Confirmed Sales Customer
10/28/2025
Friendly and respectful very knowledgeable
PATRIOT, OH
Jason R|2022 Buick Envision
Confirmed Service Customer
11/25/2025
Best customer service experience at a dealership.
BIDWELL, OH
Penny S|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/17/2025
Great!!!!!!!!
POINT PLEASANT, WV
Martha B|2022 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
People are professional caring and explain things well. My only suggestion is a better waiting area. The present one is much too crowded especially during flu season.
VINTON, OH